TikTok can be very annoying if it crashes. Here are the best solutions to try when TikTok is stuck on your Android or iPhone.
If you are one of the Android users who has been keeping TikTok on their smartphones recently, we might feel how frustrated you are now and how curious you want to open up the app again. And if so, the next set of comprehensive guides in this article will help you.
Before you look for the solutions, first you have to know how the TikTok crash issue started.
Is there a way to fix TikTok crashing?
There are only a few things that users can do now. TikTok did not disclose the real reason for the TikTok crash. So many people suffer from the TikTok crash problem.
It’s not the first time the TikTok app has faced an issue. But TikTok never revealed why this happened.
However, they fix the issues within a few hours or read the guide on how to fix this issue.
1) Check Your Internet Connection
Still, your TikTok app is not working? Now, it’s time to check your Wi-Fi connection. TikTok does not work without an internet, so make sure your connection is working and you are online.
You can easily check your internet connection on Android and iPhone by looking at the Wi-Fi signal at the top right corner of the screen. If you have a connected but weak signal, it may be a connection problem. You can change the network you are using and get a stronger signal, or if you are at home, you can turn on the router and set up the internet connection.
2) Close or Restart Your TikTok APP
If the TikTok app does not respond while you tap on it, or the screen appears to be frozen, it may be time to shut it down. Make sure that you close the app completely, do not stop it and let it run in the background. It basically restarts the software, and if you open TikTok again, the crash will cross your fingers if it is repaired.
How to Close or Restart Your Android Device:
- Open the list of recent applications on your Android phone. In some mobile phones, you can do this by looking at the matrix via a button at the bottom of the screen.
- The buttons on the left open most of the applications you use during the day. Press “close everything” to close all at once or swipe to find and close TikTok.
How to Close or Restart Your iPhone:
- According to Apple, there are different methods to access the latest app list. It depends on the model of your iPhone. Devices with iPhone X or later devices can access the menu by dragging and dropping on the screen from below when you reach the center of the screen or when you start to see the image on the screen. To check Recent applications, you are using. Simply double-click the home button on an iPhone 8 or earlier to open the menu.
- iPhone mobiles do not have the ‘Close All’ button, so you need to scroll through your app to go to the TikTok app. Once you have found it, press and swipe up to disable it altogether.
3) Clear Your Cache
Well, maybe something strange happened to the data stored on your phone – maybe it’s damaged or something. The best way to handle this is to delete the stored data, which may force the app to ‘update’ itself by taking the data from the original software, not from your phone. If you clear the cache, your application or account will not be deleted.
How to Clear Your Cache on Android Device:
- Open the settings screen by scrolling down and tapping on the icon in the top right corner or by selecting the ‘Settings’ app on your phone.
- A list of categories is displayed; Scroll down until you see ‘Applications’ and press it. Now you have to go to a long list of applications.
- Open it until you find the TikTok app, click ‘Storage’ and then press on the ‘Clear cache’ button.
How to Clear Your Cache on iPhone:
- Interestingly, clearing cache on the iPhone depends on the third-party app you use. Often you have the option to clear the cache by going to iPhone settings, finding the app and selecting “Restore cache at next start”.
- Another option that could be better for iPhone users is to manually clean the cache with the TikTok app to solve the problem of crashing. Depending on your business, you can log in to your TikTok profile, tap on the settings icon (three dots in a row) and click on “Clear Cache”.
4) Check for TikTok Updates and Server Status
Your TikTok application may be not up to date, which could cause errors or crashes. Check for the app updates on Google Play or the App Store to see if the updates are available in them or if automatic updates are not complete.
Also, It is a good option to check if the TikTok server is disabled. There are a few ways that will help you know a site like Down detector, or you can check the hashtag #tiktokdown on Twitter to sympathize with other users who are having issues with the app. TikTok also has an official Twitter account that should provide the information about any interruptions.
5) Uninstall and Reinstall Your TikTok APP
There may be a problem with the latest update, and your setup may be interrupted. Maybe it’s a bug in the app. Whatever the reason, if none of the above solutions can help. So this is the time to uninstall the app from your phone to remove it completely. Then go back to the Play or app store and install it again. Hopefully, this solves the problem as there is nothing new except a complete reinstallation.
The easiest way to uninstall TikTok for Android and iPhone users is by holding down the app icon. A small menu appears with options to uninstall or delete an application. Select to delete the application on your phone.